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Order Status
Will I get notified when my item(s) ships?
  Yes.  Once your package has been shipped from our warehouse, a confirmation email will be sent to you, alerting you of the impending delivery and providing you with a delivery confirmation number, which can be used to check the status of your delivery.
Has my order shipped?
  Upon shipment, an automated email will be sent to the email address used to place the order(s). Double check your email system for a shipment notification from StealStreet. You may also choose to click the "My Account / Order Status" link at the top right-hand side of our website to access your account and check your order's status if you have a registered account with www.StealStreet.com.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right-hand side of our website to view orders you have placed.  Log in to your account and then click the "Change quantities / cancel orders" link to find and edit your order.  Please note that once an order has begun processing or has shipped, that order is no longer editable, and changes to the quantity are not permitted. You may contact us to make a request to modify your order, however we can not guarantee that requests will be fulfilled if order is already in processing or has shipped.
Where is my item?
  Once your package has been shipped from our warehouse, a confirmation e-mail will be sent to you, alerting you of the impending delivery and provide you with a delivery confirmation number, which can be used to check the status of your delivery.  You can also click the "My Account / Order Status" link at the top right-hand side of our website to track your order status.  Be sure that all of the items in your order have shipped already.  If your order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were all delivered.  If your packages each show a status of "delivered", and you still cannot determine their location, please contact a customer service representative.
When will my backorder item(s) arrive?
  There are times when an item has completely sold out or there is a quality control issue and we are unable to ship it out.  Those items can be placed on backorder and we will ship them out from our warehouse the moment they become available to us again.  An estimated date of availability will be provided to those that have an item on backorder, and they will be notified via e-mail once their backorder item has shipped from our warehouse.  If you have an item on backorder and no longer wish to keep it, please contact us so that the appropriate actions can be taken.
When will my order ship?
  Please see each individual item page for more information in regards to item processing time.  Also, after placing your order, you may click the "My Account / Order Status" link at the top right-hand side of our website to track the status of your order.  You will receive a shipment confirmation e-mail when your order has shipped from our warehouse, which contains your tracking information, within 24 hours of shipment.