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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse (California).
I have a question about my charges.
  Click the "My Account / Order Status" link at the top right-hand side of our website to review your orders.  You may compare your order history on our website with your financial records.  If you have further questions or concerns, please contact customer service for assistance.
What are my payment choices?
  To pay for your purchase, you can use either PayPal, a major credit/debit card (Visa, MasterCard, American Express, or Discover), a money order, a check, or a gift certificate.  Please note that money orders and checks will have to be cleared before the order can be full processed and shipped out.  During the checkout process you may choose any of our current payment options and continue to place your order.  Please note that we will not ship your order until we receive payment from you.
How can I get a copy of my receipt/invoice.
  A copy of your invoice is e-mailed to you after the completion of your order, and again once your order has shipped from our warehouse.  If you cannot locate those e-mails, click the "My Account / Order Status" link at the top right-hand side of our website to pull up your account options (you must log in to your account to view these options).  Then select the link "Print invoices" in order to print the order invoice you want.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time they were initiated.  If after 10 business days your account has not been credited, please contact customer service.
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).  PayPal and Google Checkout payments will be charged at the time of checkout.  An invoice is e-mailed to you once the checkout process has been completed.